☞ Don't try to drag MacKeeper from the Dock or the Launchpad to the Trash. ☞ Let MacKeeper delete its other components before you empty the Trash. ☞ Quit MacKeeper before dragging it to the Trash. Restart the computer and empty the Trash. All the other functional components of the software will be deleted. Click the Uninstall MacKeeper button in the dialog that appears. You'll be prompted for your login password. Quit it if it's running, then drag it to the Trash. The "MacKeeper" application is in the folder that opens. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.įrom the menu bar, or press the key combination shift-command-A. In my tests, I didn't try to verify what this feature really does. IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. If you have incompletely removed MacKeeper-for example, by dragging the application to the Trash and immediately emptying-then you'll have to reinstall it and start over. I can't be sure that they apply to other versions. Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. "MacKeeper" is a scam with only one useful feature: it deletes itself. It's not clear whether you actually installed MacKeeper. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one. Navigate away from that page by entering a different URL, i.e. It will try to reload the malicious webpage, but without a connection, it won't be able to. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. This will prevent windows from the last time Safari was running from reopening. To prevent this from happening, hold down the 'Shift' key while opening Safari. If you relaunch Safari, the page will reopen. To do this, press Command + option + esc, select Safari, and press Force Quit. You will likely have to force quit Safari. Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. This article will outline the solution to dismiss the pop-up. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This "hijack" is limited to your web browser. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. I have made minor changes to adapt to this presentation.įix Some Browser Pop-ups That Take Over Safari.Ĭommon pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. The following comes from user stevejobsfan0123. Now remove that extension as it is causing the problem. If this stops your problem, then re-enable them one by one until the problem returns. Open Safari, select Preferences from the Safari menu. ( Thank you to Thomas Reed for this recommendation.) You might consider adding this Safari extensions: Adblock Plus 1.8.9. If you require anti-virus protection Thomas Reed recommends using ClamXAV. If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, remove adware that displays pop-up ads and graphics on your Mac, and MalwareBytes for Mac. How to remove the FlashMall adware from OS X R emove adware that displays pop-up ads and graphics on your Mac Adblock Plus 1.8.9, GlimmerBlocker, or AdBlock
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